Privacy Policy

Last Updated: 13 February 2026

Introduction

GuidoLux ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website guidolux.com or use our interior design consulting services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request a consultation or information about our services
  • Communicate with us via email or phone
  • Schedule appointments or consultations

This personal information may include your name, email address, phone number, physical address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our interior design consulting services
  • To respond to your inquiries and fulfill your requests
  • To schedule and manage consultation appointments
  • To communicate with you about our services
  • To improve our website and services
  • To analyze website usage and trends
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our clients or others
  • In connection with a business transaction, such as a merger or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Your Rights

Under Chilean data protection laws, you have certain rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate or incomplete information
  • Right to request deletion of your information
  • Right to object to processing of your information
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than Chile. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

GuidoLux
Loa 1474, Arica, Chile
Email: info@guidolux.com
Phone: +56 600 123 0537